WebEx recording from the February 16, 2012, WebEx reviewing enhancements made to portions of Customer Asset Management System application that Market Participants use to update participant affiliate information and minimum eligibility requirements.

PowerPoint slides from the February 16, 2012, WebEx reviewing enhancements made to portions of Customer Asset Management System application that Market Participants use to update participant affiliate information and minimum eligibility requirements.

Recording of the September 15, 2011, WebEx providing details on Order 741 and 741a that impact Financial Assurance Policies and which will become effective on October 1, 2011.

PowerPoint slides from the September 15, 2011, WebEx provides details on Order 741 and 741a that impact Financial Assurance Policies and which will become effective on October 1, 2011.

Twice Weekly Billing and Payment Cycle calendars associated with the Credit & Billing Enhancements - Q1 2011 WebEx on January 4, 2011.

PowerPoint slides from the January 4, 2011, WebEx providing details of the recently approved changes to the Billing and Financial Assurance Policies that will become effective in late January 2011. Note: Slide 33 revised 01/07/11.

Recording of the January 4, 2011, WebEx providing details of the recently approved changes to the Billing and Financial Assurance Policies that will become effective in late January 2011.

Questions & Answers submitted during the Credit & Billing Enhancements -Q1 2011 WebEx on January 4, 2011.

Web-based training effective on June 1, 2010, provides details on Financial Assurance for the Forward Capacity Market. Approximate viewing time is 30 minutes.

Downloadable version of the presentation and script from the Web-based training on Financial Assurance for the Forward Capacity Market (FCM) v4.

Web-based training developed to provide detailed explanations on the calculation of participants Financial Transmission Rights and Virtual Financial Assurance requirements within the ISO New England market. Approximate viewing time is 29 minutes.